This Privacy Policy describes how Seymo School (“we,” “us,” or “our”) collects, uses, and discloses information when you use our website and web application (collectively, the “Service”).
1. Information We Collect
We collect various types of information from and about users of our Service, including:
a. Personal Information: This is information that can be used to identify you directly or indirectly. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, postal address.
- Student Information (if applicable): Student names, enrollment details, grades, attendance records, health information (only if provided for emergency or educational support
- purposes and with explicit consent), parent/guardian contact information, and photographs (e.g., for student profiles or school records).
- Account Information: Username, password (hashed), and other information provided when you create an account.
- Payment Information: If applicable, we may collect information related to payments for tuition or fees, such as date of payment, phone number (associated with the payment), due amounts, and total amounts paid. Please note that sensitive payment card details (e.g., credit card numbers, CVVs) are not stored on our servers; this information is securely processed directly by a trusted third-party payment processor.
- Communications: Information you provide when you communicate with us, such as inquiries, support requests, or feedback.
b. Usage Data:
This is information about how you access and use the Service. It may include:
- Log Data: Your IP address, browser type, operating system, referring pages, pages visited, and the dates and times of your visits.
- Device Information: Information about the device you use to access the Service, including hardware model, operating system version, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain the Service: To operate our website, manage your account, provide educational resources, and facilitate communication between students, parents, and school staff.
- To Improve and Personalize the Service: To understand how users interact with our Service, develop new features, and tailor the content and experience to individual preferences.
- To Communicate with You: To send you important notices, updates, announcements, newsletters, and respond to your inquiries.
- For Security and Fraud Prevention: To protect the security and integrity of our Service, detect and prevent fraud, and enforce our terms of service.
- For Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- For Educational Purposes: To support the educational activities of students, track progress, and provide a comprehensive learning environment.
- For Analytics and Service Improvement: We collect anonymized analytics data to understand how the app is used, identify areas for improvement, and sort our development goals accordingly. This anonymized data is used solely for enhancing the Service and is not used for marketing purposes.
3. How We Share Your Information
We do not share your personal information with third parties except in the following limited circumstances:
- Data Isolation: All information pertaining to students and a school remains within that school’s designated space within the Service and cannot be accessed by other schools or unauthorized third parties.
- With Your Consent: We may share your information if you give us your explicit consent to do so.
- Within the Seymo School Ecosystem: We may share relevant information among authorized Seymo School staff, teachers, and administrators for the purpose of providing educational services and managing school operations.
- With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as hosting, data analysis (only anonymized analytics as described above), payment processing, email delivery, and customer support. These service providers are obligated to protect your information and are prohibited from using it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- To Protect Our Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- Anonymized Data: We may share aggregated or anonymized data that cannot reasonably be used to identify you with third parties for analytics or research purposes, as described in Section 2, but not for marketing.
4. Data Security
We implement reasonable security measures to protect your personal information from
unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption in Transit: Your data is encrypted when it is transmitted between your browser and our servers using SSL/TLS technology.
- Access Controls: We restrict access to personal information to authorized personnel who need to know that information to perform their job functions.
- Data Minimization: We only collect and retain personal information that is necessary for the purposes for which it is collected.
- Regular Security Audits: We regularly review our security practices and update them as necessary.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely delete or anonymize it.
6. Your Data Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: The right to object to our processing of your personal data under certain conditions.
Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
7. Children’s Privacy (COPPA Compliance, if applicable)
Seymo School is committed to protecting the privacy of children. If our Service is directed to children under the age of 13, or if we knowingly collect personal information from children under 13, we will comply with the Children’s Online Privacy Protection Act (COPPA). This may involve:
- Obtaining verifiable parental consent before collecting personal information from children under 13.
- Providing parents with the ability to review, delete, and prevent further collection or use of their child’s information.
- Not conditioning a child’s participation in an activity on the child disclosing more personal information than is reasonably necessary to participate in that activity.
Parents/Guardians: If you believe we have inadvertently collected personal information from a child under 13 without proper consent, please contact us immediately, and we will take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
SEYMO LIMITED
17 Antistratigou Evangelou Floraki
Chlorakas 8220
Cyprus
Phone: +357 94 476683
Email: info@seymo.ai
Website: https://seymo.ai